Everything from standard plan plus:
• 1 white label site
• 24 hour support hotline
• Premium footer design
• Custom donations forms
• Fully editable email texts
• Own email sender domain
1 white label site
Domain masking
Zapier integration
Onboarding and implementation included
Phone/email support in normal working hours
Not all customers fit our standard pricing. You may have special or advanced requirements or maybe you just don’t fit into the two packages.
• Custom pricing
• 0% - 3% fees
• SLA’s
• Custom email automation
• Multiple sites
Everything from standard plan plus:
• 1 white label site
• 24 hour support hotline
• Premium footer design
• Custom donations forms
• Fully editable email texts
• Own email sender domain
1 white label site
Domain masking
Zapier integration
Onboarding and implementation included
Phone/email support in normal working hours
Not all customers fit our standard pricing. You may have special or advanced requirements or maybe you just don’t fit into the two packages.
• Custom pricing
• 0% - 0% fees
• SLA’s
• Custom email automation
• Multiple sites
Everything from standard plan plus:
• 1 white label site
• 24 hour support hotline
• Premium footer design
• Custom donations forms
• Fully editable email texts
• Own email sender domain
1 white label site
Domain masking
Zapier integration
Onboarding and implementation included
Phone/email support in normal working hours
Not all customers fit our standard pricing. You may have special or advanced requirements or maybe you just don’t fit into the two packages.
• Custom pricing
• 0% - 5% fees
• SLA’s
• Custom email automation
• Multiple sites
Everything from standard plan plus:
• 1 white label site
• 24 hour support hotline
• Premium footer design
• Custom donations forms
• Fully editable email texts
• Own email sender domain
1 white label site
Domain masking
Zapier integration
Onboarding and implementation included
Phone/email support in normal working hours
Not all customers fit our standard pricing. You may have special or advanced requirements or maybe you just don’t fit into the two packages.
• Custom pricing
• 0% - 5% fees
• SLA’s
• Custom email automation
• Multiple sites
Everything from standard plan plus:
• 1 white label site
• 24 hour support hotline
• Premium footer design
• Custom donations forms
• Fully editable email texts
• Own email sender domain
1 white label site
Domain masking
Zapier integration
Onboarding and implementation included
Phone/email support in normal working hours
Not all customers fit our standard pricing. You may have special or advanced requirements or maybe you just don’t fit into the two packages.
• Custom pricing
• 0% - 7% fees
• SLA’s
• Custom email automation
• Multiple sites
Unlimited fundraising pages
Unlimited project pages
Unlimited project pages
Account manager
Automated emails journeys
All fundraiser types
API/Webhooks
All integrations
Real time reporting
Custom branding
Design help
Domain masking
SSL Certificates
2FA login
If you commit and pay yearly, we will give you a discount as an incentive. Customers on standard plans get a month's payment in discount. Premium plans are always paid yearly.
If you charity fundraised less than 500.000 € from private individuals and companies (so not government and/or foundations) in your latest audited financial year, then you are eligible for our small charity discount. Here you get 50% of the subscription on our standard plan, conditioned on you paying the initial 6 months up front. Documentation will be your last annual audited accounts. We don’t offer this discount on our premium plan.
A Standard solution is normally implemented over a week and requires 2-4 hours of work on your behalf. A Premium usually takes two weeks to a month to implement and 7-14 hours of work on your side (excluding setting up CRM integrations), but it depends on your needs and timeframe
Donations are handled by the payment acquirer. The payment acquirer we will set you up with depends on both the payment types you need and your geographical region, in certain regions we have multiple choices.
You can sign up for a test account without, and in order to activate your account, we require you to have a credit card on file for charging our fees.
We offer several different options for payment processing. The standard solution is to processor payment directly through BetterNow, you can see the payment processing fees here. In this case you will use Clearhaus A/S as the payment acquire and maybe also local acquires such as Swish in Sweden.
Alternatively you can process payments through Stripe or through our integration with OnlineFundraising. You can read more on our integration with OnlineFundraising here.
For standard subscriptions we offer monthly contracts as a standrad. You can therefore cancel with just a months notice. If you pay yearly, then the yearly payment is non-refundable. Premium subscriptions are 12 months contracts only.
The product is fully updated in English, Spanish, Swedish, Danish, and Norwegian. Our support to you is in English or Danish. We support the following currencies: GBP, EUR, DKK, SEK and NOK.
You can submit Gift Aid claims directly through BetterNow and our integration with the HMRC. Our donation forms have been adjusted to HMRC's suggestions, while still optimising for the highest Gift Aid rate possible. All Gift Aid is paid directly to your account and BetterNow doesn't charge a penny of any Gift Aid amount.
We collect personal numbers in encrypted forms from supporters who wish to receive a tax deduction in Norway, Sweden and Denmark. The forms have the needed responsibility waivers ensuring you only report donations that are eligible for tax deductions. In Denmark, we furthermore generate yearly pre-formatted reports that you can upload directly to the Danish tax services.
If you cannot find answer to your question in our FAQ, you can always contact us.
Contact us